Common Questions

What should I bring to my first appointment? 
Please make sure that you arrive to the physician’s clinic at least 30 minutes before your scheduled appointment time so that you can fill out the necessary paperwork and provide insurance information to put you into our system. To save time, you can also print the New Patient Forms located on our forms page and bring them filled out to your appointment.

Do I need a referral to make an appointment?
No, you do not need a referral to make an appointment. We are currently accepting new patients.  However, for your visit to be covered through your insurance please contact your insurance provider to understand the terms of your policy.

How is the doctor-patient relationship different here, compared to other clinics?
We believe that our staff members are leaders in providing patient-focused care. We take the time to listen to patients’ concerns and address any questions they may have. We are a physician’s clinic that values all of our patients and appreciate the long-lasting relationships we create with them.

How will I pay for my care? 
If you have insurance, please bring in your card and we will either collect your co-pay or bill you through your insurance plan. If you are not insured, we require payment at the time of service.  We strive to have all aspects of our practice, including our professional fees, reflect our ethical and rational approach to your care.  

What is your cancellation policy?
We require a 24 hour notice to cancel all appointments. Please be sure to contact us if you will not be able to make your scheduled appointment to avoid having to pay a cancellation fee.

How can I get a hold of my medical doctor?
We take pride in our doctor-patient relationships and schedule plenty of time for you to get all of your questions answered.  If you need to get in touch with your medical doctor or nurse practitioner in between appointments, please contact our main office to leave a message or schedule an appointment. 

Will I be able to get copies of my test results? 
Yes, upon request we are able to provide you copies with your test results.

Do you allow urgent or same day appointments? 
We do set aside time for urgent visits. However, if you are having an emergency, please dial 9-1-1.

What are your office hours of operation?
We are open Monday through Thursday from 8:00am to 5:00pm and Friday from 8:00am to 12:00pm.